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Enable immediate engagement with your audience through SMS notifications from Comfyform. This powerful feature ensures you and your team stay informed and can act swiftly on each form submission. Whether it’s a new order, customer inquiry, or feedback, SMS alerts let you respond quickly, offering a superior customer experience and efficiency in lead management. Available on the Elite plan and higher, SMS notifications can be set up for multiple recipients, so the right members of your team are instantly updated, regardless of where they are. Customize your message with field placeholders, such as {{name}}, to include specific submission details directly in the text, providing context right at your fingertips.

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Feature Highlights

  • Immediate Alerts: Receive real-time SMS notifications upon each form submission.
  • Multiple Recipients: Distribute alerts among team members for enhanced coverage and quick action.
  • Customizable Messages: Tailor SMS content with field placeholders for personalized alerts.
  • Higher Engagement: Engage leads promptly, increasing the likelihood of conversion and customer satisfaction.

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Setting up SMS Notifications

To set up SMS notifications:
  1. Log in to your Comfyform dashboard.
  2. Navigate to the Forms section and open the form you want to enable SMS notifications for.
  3. Click on the “Notifications” tab.
  4. Enter the phone numbers of the recipients who should receive SMS alerts.

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Customizing the SMS text

Customize the SMS text, utilizing field placeholders to include specific information from the submission. Remember, field placeholders correlate with the names of your form fields, allowing you to dynamically insert submission data into the SMS message. If you want to add the value of a name field to your SMS text, use this placeholder syntax: {{name}}. You can also use our predefined texts in multiple languages which will include a link to the submission detail (coming soon).

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Example SMS Text

[Comfyform] You have a new form submission from your website SuperWeb from {{name}}. Check your email for more information.